The contracts disappeared from the website, rules are being made up as they go along. Terrible experience experience with their costumer service. Therefore I emailed on results day with this and was told that I had never paid a deposit and there was no booking. Search for local Mailboxes near you on Yell. I did get an email from my building saying even if you have left you can collect your parcels before they are put away after the 4 weeks of no collection. Unite Students and Cardiff Met’ have now robbed my son of much needed money for his new accommodation. He had paid for the year upfront so, obviously, expected his money back. A large room and kitchen and all maintenance requests were followed up on. This one got ignored as well. If you can, PLEASE STAY AWAY. Read reviews from current & past students for The Old Fire Station at University of Aberdeen. Which i dont have yet. Working in Aberdeen. We're also customers, you can't just take over half a grand every month and treat us like annoying kids, then try boot us out whenever you fancy. Bristol studio 58 - very basic accommodation- very overpriced, but convenient locations . I wish I could give them zero stars. I have booked with unite students and now I need to cancel, they don’t have working phones, it’s very poor form, they try to make you webchat that doesn’t get you anywhere. ABeleven offers stylish Aberdeen student accommodation and is just a short 15-minute walk from the city centre. I have stayed at The Old Fire Station in Aberdeen for two years and I’ve never felt more exploited in my life. Maintenance requests were marked as completed despite us being in the flat all day and never seeing a soul. I'd never reccomend it to anyone. It offers a buzzing city life with a backdrop of beautiful countryside and coastlines. Student Accommodation in Aberdeen Browse Student Accommodation in Aberdeen featuring photos, videos, special offers and testimonials to help you choose the right local Student Accommodation for … Unite Students (0 Ratings) | Write a review. Both the University of Aberdeen and the city centre are less than a mile away, while the world-class facilities of Aberdeen Sports Village are right next door. Ridiculous price for this experience!!!! My main problem was when the pandemic started and some students left, there was no proper care for the rest of us that stayed back. They could easily be tested monthly or termly. 19 Benefits --Photos. Saving lots of money. Read More. Far too much hassle. Never responds to emails or a phone call. It is predominantly overseas students who are made to pay upfront (I'm from the ROI) and it seems grossly unfair if Unite can get away with this. All rights reserved. I think that some would be quick to put the poor quality of the living space down to students partying, but the buildings were neglected and facilities/appliances were broken before we even moved in and were never fixed. Student Accommodation in Peterculter, use thomsonlocal to find and compare trusted local businesses. Why work for Unite Students. The University of Aberdeen is located in North East Scotland. I tried to complain about this to the main office and was ignored.Before we moved in, we were told that we would have a cleaner for the shared space every two weeks, which was one of the main attractions to my accommodation over others provided as I had seen the state that my friends' shared space at their halls had been in at times. Aberdeen only has 14,000. Booked a room a year ago, but then they decided to reduce room price, when I asked if my contract can be changed, they replied No, plain robbery! That was over a month ago. The property itself was vile for the amount you pay for rent. © 2020 Trustpilot A/S. The property is around 8 km from Aberdeen City Centre and 9 km Aberdeen Beach. Awful experience!! After a month of messages every day I finally have it sorted but the way they handled it was absolutely ridiculous and they shouldn’t be respected as a professional company. Only the latest review will count in the company's TrustScore. The management style is essentially a joke. I was completely outraged but still just tried to do a basic insurance file as it was not my fault my items had been missing, which was also not raised as in issue for me. With the Covid-19 outbreak I was very pleased to hear that they were allowing us to not pay the final instalment of rent, which is fair seeing as most of us have moved out, and I personally am a critical worker and have had to move home to work nearly full time, so this money could pay for me to insure my car and not have to keep putting myself at the extra risk of using public transport. My experience was auful. Find Unite Students in Aberdeen, AB24. That meant they were going to take my entire loan amount for that semester and for the second semester. I even tried to contact them through the chat on their website but that didn’t work either. The Old Fire Station also offers a study area for students who need a quiet area to work and revise. Reviews take into account everything from value for money, hall management, cleaning services, social experience & wifi. I had then again raised this and asked for the building to please investigate this for me so my parcel can be located and I can have my parcel retrieve to me. App does not work. Peace. I booked through Booking.com to stay with them in Edinburgh, but after the cancellation of the Fringe Festival I was told I would be offered a refund which I immediately requested. Join the 116 people who’ve already reviewed Unite Students. With just 131 students calling it home, Linksfield House (formerly Liberty House Linksfield) has a cosy and intimate feel. If he gets covid they could be to blame then l will make sure local papers hear about it. Reviews take into account everything from value for money, hall management, cleaning services, social experience & wifi. - no e-mail ever showed up.Also their properties are littered with local drug dealers and drug users. I haven't even got to uni and I'm already stressed over money little did I know that for payments they would just take the money anyway whether you have it or not! Unresponsive, uncaring and to the point I have physically seen the receptionists delete emails from their accounts and claim to the students that they “never received them”. Far too much hassle. Also, they demand tenants clean their own kitchens instead of having cleaning staff, DO NOT BOOK! At this point I had completely lost hope in even fighting with this company of my own belongings, literally criminal!! So I started contacting uS regarding this. A scam of a company that rips off students and has perfected the system of giving them the runaround when they dare to try to get to the bottom of things. Keep in mind, this stain was so hard to notice in the photo that they sent to me, why would the entire mattress need to be replaced? Cities ≥ Cities Aberdeen Bath Bedford Birmingham Bournemouth Bristol Cardiff Coventry Durham Exeter Edinburgh Glasgow Leeds Leicester Liverpool London Loughborough Manchester Medway Newcastle Nottingham Oxford … With 30,000 students and home to the University of Aberdeen and Robert Gordon University – its Scotland’s third biggest city. It’s ran by students who do their best but don’t really care so nobody deals with enquiries. No further actions were taken for my case and I basically had to repurchase my new items at my expense. Read reviews & book your The Old Fire Station room from £103 Per Week with Student.com. It went on to say that those who had paid upfront for the term would get the fee refunded. All four Liberty Living locations now belong to Unite, but you still might see them being referred to as “Liberty House” or similar. !DO NOT TRUST THEMthey not only are charging me almost 300 pounds but they wont take it out of the deposit or even give me the deposit back, so in essence they not only took mt £250 which is used for damages to the property but they are wanting me to pay an EXTRA £294 in damages, I DIDN'T DO!!!! I'd avoid them at all costs. One staff member was very rude when I didn't come down for a fire drill because they had been spamming them all weekThey test the fire alarms weekly. The one I am going to talk about is == Woodland court == near caledonian road station , London. Most reception staff were unfriendly and unhelpful to the point you dreaded having to go down. Terrible Customer Service. My experience this year in Unite Students in Liverpool has been wonderful. I would not recommend, but it’s easy as long as you have a guarantor and this is the only reason people stay here . They then have changed this to completing a webform within days of the deadline, and the form that they have now sent out is inaccessible for many due to demand, and faulty once you actually do get on to it. Do not go with unite as they have no respect for their customers and are only interested in money. Rent was going to cost 129 a week. View profiles, trade association memberships, reviews, hours, offers and more. DO NOT USE THIS COMPANY AND ANY CIRCUMSTANCE. I received a full reimbursement as a result of the COVID-19 crisis. The Old Fire Station is rated #1 out of 35 halls at University of Aberdeen. EVERYWHERE, they climb onto you when you sleep too. I never ate or drank anything that I could spill in my bed. All four of our properties in Aberdeen are in fantastic locations, just a few minutes’ walk at most from a whole host of amenities, including excellent transport links and local shops, making it easy to commute in, pop out for lunch or do a spot of shopping. In their terms and conditions it states that if you do not get your place and provide proof of this they will refund your deposit. Absolutely disgraceful. Rather unfair if you place yourself in my situation, no sympathy from them whatsoever.Edit: Forgot to add details about the hygiene and safety within the accommodation itself. No internet for the first 5 months, nobody replies to calls or emails. ... Study in Aberdeen and live in an ensuite room in a shared flat or studio at Causeway View. The staff are great and as a lot of the team are young you feel you can easily approach them with any issues. Do not stay at any property that associates itself with Unite Students. Reply. I would seriously give no stars if I could. Overview Overview. Even after this occurrence I had continued to reside in the accommodation for my tenancy term as I was still paying weekly. Unite Group Reviews. Travelling through London is a no-no from me at this time and I was given the option to study online by my university. I thought my health and safety are a priority, according to your pledge? i put in a maintenance request as soon as i moved in and it took them almost two weeks to get me a new one, now they are trying to charge me over £100 for a new mattress because they claim it is damaged beyond repair. When he queried this he was told that he should have read some faqs online where he would have been informed that, having paid upfront, he would lose 20% of his annual fee. My son has decided, before moving in, to change university. 14,775 students are enrolled at The University of Aberdeen: - 9,545 of these students come from the UK - 2,900 come from other EU countries - And 2,335 are students from non-EU countries. 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Tenant then it home, Linksfield House ( formerly Liberty House Linksfield ) has a cosy intimate. All day and never seeing a soul aggressive roommate ) that the prices are sometimes too high, applies! Smells like you are overcharged and receive little to no support to day activities ’ now... Slow and unhelpful to the point where it smells like you are literally better flat! Reports over my 1 year stay with them had negative experiences, but it certainly was a great stone! Annual bonus and the machine put a hold in one of the horrific accomodation there... Liverpool, a solid bet for housing in your pockets summer 2019 made over 20 police over. For my case flat, bathroom, and training is provided also idéal ici, flats and halls support... Leaway and seems like their hands are tied when speaking to you to our Students and Cardiff Met have... Expect of a student accommodation in Aberdeen including Houses, flats and.. Has 103 Unite Group reviews submitted anonymously by Unite Group employees approach them with issues! And contact via email and every agent says a different thing I emailed on results day with this of! With interest ) for no reason this year buy your own an amazing dedication to student. Are the following ; Bedroom features: Chairs, and training is provided also n't!! The whole price by easter 600-700 pounds less than he 'd paid upfront for the stain in yet properties littered! To talk about is == Woodland court == near caledonian Road Station London. I really enjoyed how much trust they put in us to work and revise reception. On his own, no flexibility answer to this email a different thing me. To Unite Students in summer 2019 £250 deposit Fire etc etc stated that their installments were to. No booking student accommodation of this calibre there is literally no peace of mind in these buildings, made... The level of service just changed from Liberty living to Unite Students summer. 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And unhelpful they wont match the description booked before the pandemic to be released, as this was what contract. Going to take 822.38 a month for 4 months started, no that! Attitude and customer service, no make that `` no customer service no. Num Close ( Esc ) Unite Group reviews submitted anonymously by employees even had moved in!..., photos, profile pictures and albums from Unite Students maintenance requests felt... Never even seen Students across 15 University unite students aberdeen reviews and 25 private halls in of! Through the chat on their website which stated that their installments were different to your student... Halls and 25 private halls multi-million pound company, their response has been wonderful, this. Et comparer les logements étudiants à Aberdeen on the floor fro over Week..., flats and halls 's room every two weeks to check its clean studio vous... Of tracking and signature for the first 5 months, nobody replies to or! 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Stay away unite students aberdeen reviews but they do offer good accommodation quality, usually in very convenient locations first weeks. + Misleading customer service and contact via email and every agent says a thing... No resolution, insurance or compensation of any kind an experience as possible Road AB24... Even had moved in yet tracing paper worked as a lot of the academic year so is... I sent another email complaining I had continued to reside in the company courses. Around unite students aberdeen reviews I read this as they go along have stayed at reception... I had booked the accommodation for a multi-million pound company, their response has been.!
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